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  • in reply to: VCI 400 EGE Experiences #38528
    ZachDero
    Member

    Thanks for the help Terry, it’s appreciated! I will be in touch once we update a few mappings.

    Also, I am a different Zach from Mad Zach. There are two of us at DJTT and it gets a little confusing at times

    in reply to: VCI 400 EGE Experiences #38484
    ZachDero
    Member

    Hey guys,

    We weren’t aware that so many people were having issues with mapping updates. I hate to see threads like this where people feel like we have let them down. This topic has been brought to my attention by a few people, and we are going to come up with a system to request a mapping update via maps.djtechtools.com

    In the meantime please fill out a support ticket at djtechtools.com/support with your mapping update request. Please spread the word whenever you see people asking for mapping updates

    We are a small team, but always do our best to listen to our customers. If you guys need mappings updated we will make time to do it. We have a lot of mappings out there, and don’t always know when they break. Sorry for any problems anyone has experienced this far, I know it must be frustrating to feel like you bought a product that is no longer supported. This was obviously never our intention.

    Zach Dero
    Customer Experience Manager @ DJTT

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