Home 2023 Forums Digital DJ Gear VCI 400 EGE Experiences

Viewing 15 posts - 1 through 15 (of 19 total)
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  • #32792
    Hee Won Jung
    Participant

    I would have to agree with you 100%.

    Although i love the community at DJTT, i would say that they do not really support the stuff that they produce and make people purchase.

    This is a bit of a 2 sided story here though. These guys are trying to be hardware guys yet market their hardware with crazy mappings…and well it did work for the most part…a lot of people bought their stuff.

    I happen to be one of them with my Midi Fighter Beatmasher. Since the original mapping they created was meant for 2.1.3…it did not really help me at all when it came to later versions and they have no intention of updating their mappings for the new versions of software and leave it up to US to create these mappings.

    I think this is a bit of a cash grab where its like hey buy this so you can do all this…but a month from now ur gonna have to figure it out yourself, cuz Traktor has new versions and we dont wanna spend all the time and effort we originally did to get you to buy our product.

    Since my original purchase I have HAD to learn traktor mapping in order to be able to take advantage of the new features and get all the bugs out of the mapping, and i cannot be happier.

    For myself its almost getting to the point where i will be creating a whole new mapping just for myself and my controller so i can fully utilize all of the functions of the new Traktor Versions.

    #32796
    rfb
    Member

    Hee Won Jung, post: 32948, member: 948 wrote:

    For myself its almost getting to the point where i will be creating a whole new mapping just for myself and my controller so i can fully utilize all of the functions of the new Traktor Versions.

    Yeah and I guess that’s what the purpose of their products is really. To get you into mapping (if you’re not a decent mapper already) to lay out the controls like YOU want them. They just don’t market it that way (like you said).

    So maybe in a few years when I’m fully comfortable mapping, I’ll get back to their products. Right now I rather spend my time spinning some tunes 🙂

    #32859
    Terry_42
    Keymaster

    I agree. I like the midi fighter (have the pro) for the built quality and arcade buttons, but I never used any of their mappings and did map it on my own to the VDJ sampler and effects units… which was a pain.
    Actually got hold of a QuNeo and it was easier to map with their toolset, although it has tons more options…

    #33569

    rfb, post: 32943, member: 2662 wrote:
    The lesson to take away from this: Check the forums for people complaining first, before buying a product that is hyped up by features on paper and some cool video starring Ean Golden.

    It’s been my observation that the people who have problems complain on public forums. Everybody else is too busy enjoying their equipment.
    One point I must point out is that when the VCI-400 EGE was released, Traktor Pro 2.1.3 was the current version and the DJTT .tsi file works flawlessly for that.
    Of all the Traktor controllers I’ve used (Kontrol X1s, DN-SC2000s, DN-MC6000) the VCI 400 EGE has been the easiest to use and most reliable.

    Just my .02 cents.

    #33591
    rfb
    Member

    Are u still using the VCI? What version of TP running?

    I don’t doubt your words that it was running perfectly when it came out. From my own experience (and judging by the DJTT forums I’m not the only one) they dropped the ball after TP 2.5 – and my point mainly was, that DJTT don’t support their own products too well after they have sold you the thing. These complaints notwithstanding it’s a great controller – if it functions properly.

    #33603

    rfb, post: 33747, member: 2662 wrote: Are u still using the VCI? What version of TP running?

    Yes, everyweek for a webcast. I’m still using TP 2.1.5

    I don’t doubt your words that it was running perfectly when it came out. From my own experience (and judging by the DJTT forums I’m not the only one) they dropped the ball after TP 2.5 – and my point mainly was, that DJTT don’t support their own products too well after they have sold you the thing. These complaints notwithstanding it’s a great controller – if it functions properly.

    So as I understand it, your complaint is really that the .tsi file doesn’t work with TP 2.5?

    #33611
    Hee Won Jung
    Participant

    I REFUSE to buy anything from DJ Tech Tools. They say they support their products but never actually come up with any new mappings. I own a Midifighter Pro Beatmasher and i have had to reprogram it myself because although they release new firmware updates…they do not update their mappings for newer versions of traktor.

    #33614
    rfb
    Member

    djsubculture, post: 33759, member: 156 wrote:
    So as I understand it, your complaint is really that the .tsi file doesn’t work with TP 2.5?

    Said it all in the OP, no need to elaborate 🙂
    Glad the controller works for you! I wouldn’t wanna miss out on the features since 2.5

    #33626
    Dj RM
    Member

    I think whenever you purchase a product that says “fully mappable” you must be able to fully map the controller by your-self. Because as you guys said, if you’re not able to map it and if there’s a bug in your TSI, you’re screwed :/

    I make my own mappings from nothing for my RMX and my akai LPD8. I can tell you that starting from zero on a mapping is the best way to have no bugs, because you now every control and most importantly how they interact 🙂

    #33651
    Hee Won Jung
    Participant

    @ DJ RM I agree with you that the product is “fully mappable” But when a company emphasises their product for the amazing mapping they provide and use it as a major selling point, the majority assume that the mappings will be continually supported through new updates.

    Its like if i were to sell you a keyboard thats fully programable…but will only work for windows 7 service pack 1…but if windows releases service pack 2(which they never will just hypothetical) the keyboard will have to be completely programmed from scratch…Yet they dont tell you that it wont work…just that it works really really good right now.

    See how this can be construed as bad business practice?

    #33668
    Dj RM
    Member

    Hee Won Jung, post: 33807, member: 948 wrote: @ DJ RM I agree with you that the product is “fully mappable” But when a company emphasises their product for the amazing mapping they provide and use it as a major selling point, the majority assume that the mappings will be continually supported through new updates.

    Its like if i were to sell you a keyboard thats fully programable…but will only work for windows 7 service pack 1…but if windows releases service pack 2(which they never will just hypothetical) the keyboard will have to be completely programmed from scratch…Yet they dont tell you that it wont work…just that it works really really good right now.

    See how this can be construed as bad business practice?

    That’s right, I agree with you, it’s really disapointing from DJTT :/
    Actually, I wasn’t meaning that it’s the buyer is guilty to not be able to map it, I was meaning that you take “less risks” if you can map it yourself just in case there’s an issue 🙂

    #38484
    ZachDero
    Member

    Hey guys,

    We weren’t aware that so many people were having issues with mapping updates. I hate to see threads like this where people feel like we have let them down. This topic has been brought to my attention by a few people, and we are going to come up with a system to request a mapping update via maps.djtechtools.com

    In the meantime please fill out a support ticket at djtechtools.com/support with your mapping update request. Please spread the word whenever you see people asking for mapping updates

    We are a small team, but always do our best to listen to our customers. If you guys need mappings updated we will make time to do it. We have a lot of mappings out there, and don’t always know when they break. Sorry for any problems anyone has experienced this far, I know it must be frustrating to feel like you bought a product that is no longer supported. This was obviously never our intention.

    Zach Dero
    Customer Experience Manager @ DJTT

    #38509
    Terry_42
    Keymaster

    Thanks Zach!
    It is very cool to see you taking the time to come here and offer support. I will encourage everyone who sends the team inquiries via PMs etc. also to open a ticket with you guys.
    If you have any news on updates and such, also feel free to drop me a line via PM or our site contact and we will gladly publish the news to get it spread further.

    And on a more personal note: Love your tutorials and sound packs!

    #38528
    ZachDero
    Member

    Thanks for the help Terry, it’s appreciated! I will be in touch once we update a few mappings.

    Also, I am a different Zach from Mad Zach. There are two of us at DJTT and it gets a little confusing at times

    #38529
    NRKy
    Member

    rfb, post: 32943, member: 2662 wrote: Since there is no review on the blog, I thought I’d post this since I’ve had one here for a few weeks. Not to say that this is a proper review, or if it were it’d be anywhere near Phil’s awesome reviews… but anyways, here goes:

    Little rant here on the Vestax VCI 400 SE or EGE sold by DJTT (that is DJ TechTools, NOT DigitalDjTips!).

    It’s a completely overrated controller and if you are not a very hardcore midi mapper, I’d totally advise against buying this.

    Let me say first once again that this is spceifically aimed at the Ean Golden Edition (or Special Edition), not the VCI 400 as reviewed on DigitalDjTips.

    Hardware wise the VCI 400 is an AMAZING piece of kit, Vestax did an awesome job. So many controls on a comparably small 4 channel controller (smaller than the S4) – yet everything feels well spaced out, all the knobs, buttons, faders are high-quality, it’s a solid metal construction and so much thought for detail went into the unit (like easily replacable faders, jog sensitivity and jog tension adjusters, very nice filter knobs, good range of in-/outputs, different firmware for audio and midi, standalone functionality, even the ac adaptor that can rotate 360 degrees is awesome).

    The ball was dropped by DJTech Tools on this one, hate to say it. Because generally I like DJTT. Everybody raves about their support, and sure they’re friendly and get back to you in a timely manner, but when it comes to actually supporting their “own” hardware… oh well (this is not just in regard to the EGE, check out their forums for how content users are with Midifighter Classic support as another example…).

    There doesn’t seem to be an error free mapping for this controller as of now, and there don’t seem to be a whole lot of people on the DJTT forums who run the unit without problems. Actually the best mapping I’ve run wasn’t by DJTT but by some hobbyist (coincidentally out of my hometown Hamburg, Germany). DJTT didn’t even release a proper TP 2.5 mapping for it all the while it was out. Take note that the EGE is solely aimed at Traktor with customized firmware, as opposed to the standard VCI 400. Now they finally have one out for TP 2.6. You have to update their own DJTT midi firmware to use this though, which you can’t even do on a Mac (!). Good thing that not only I use a Mac, but they have one in every single video at their offices too.
    None of the mappings (I have used tons of custom mappings for different controllers in Traktor, so I know how to properly import stuff, set everything up etc) did run error free for me, making the controller totally unreliable and a pain in the ass to use. Oftentimes things would work out fine in the beginning, and then after time some things (or everything) would just drop out. NOT FUN when ur controller turns into a brick halfway into a set because of some midi fuckup.

    Now this would all be nice and dandy if they marketed it as a controller purely for the hardcore midi mapper who wants an endless playing field to get their own mapping ideas for a wicked controller down. But they market it as sth which integrates almost as tightly with Traktor as a NI controller (due to their own magic firmware and mappings, blahblahblah) and it just DOES NOT. Very very disappointing, especially for this kind of money (depending on the dollar as a European you come in between 800-850 Euros). If it would work as promised it might be worth it. But not in reality. The newest mapping by DJTT had to be split into two TSI’s because of the shitload of commands, just so you know that it’s not a piece of cake to fully reap the benefits of the hardware with your own mapping. If you don’t feel up to it, please do yourself a favor and buy something else like I did after weeks of frustration.
    /rant over.

    The lesson to take away from this: Check the forums for people complaining first, before buying a product that is hyped up by features on paper and some cool video starring Ean Golden.

    I just got wind from local suppliers that this model has been discontinued. Does Vestax plan to continue updating mapping ideas ya think? They also mentioned something about possibly being able to upgrade to the next model since its discontinued. I would like to support Vestax because it has good products, but would like to be transparent about my options in buying this controller. Hope someone has any clue to these claims being true, cuz i will buy it and upgrade later if possible.

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