Honestly the Reloop gear works very well.
The thing is that compared to other manufacturers they are not censoring their forums.
Most people that come to forums to whine did something very wrong to begin with and want a fix via a forum that could only get fixed by customer support.
Some end because Nils from customer support takes over and talks directly to the people. The first thread you posted for example is a problem of the users computer, I am 99% sure, not the TM4.
So as hard as it may sound: If you have no clue about DJing and buy a complicated controller, chances are you get frustrated and some of those end up posting on such forums. If you are running a computer from 1996 and expect things to work flawlessly… you get frustrated that you have no money to upgrade and post on the forum…
We have the same thing sometimes on this forum (for all controller manufacturers) and I have to admit I delete such posts immediately as I dislike bashing.
Some other forum that will remain unnamed does not do this and if you look at it you will find the same amount of posts bashing the Pioneer DDJ-SX (which is an excellent controller), the Numarks and so on.
So letting your decision sway because of some postings some people that you do not know make out of frustration… not good.
As for the TM4. I have mine now for over a year, I have played at least 20 or 30 gigs with it, have upgraded the firmware twice (which is quite complicated on a mac) and have used it from about 0°C in a winter outside gig to about +40°C this summer. It has been abused by so called sound engineers, I have transported it in my almost unpadded messenger bag etc. etc. and it still works flawlessly. (And I am in no way sponsored by reloop… sadly.)
.
