henley, post: 43973, member: 8952 wrote: Usually the retailer you purchased it from would be the first point of call.
Thanks for your response. The retailer sold me what I think was a re-conditioned S4, which may not be under warranty. To find this out, the serial number is usually verified with the manufacture to confirm warranty. I bought it from the retailer well over a year ago and it’s difficult to find contact for them, so I’ll have to do some paper chasing to gain their details as it was all an online deal following a faulty DDJ Ergo which proved to be a waste of time. So due to previous dealings with the retailer I doubt they would be able to help – although I will contact them to see what they know, since I’ve had no luck so far and struggling to find a procedure to move on with.
Just seeing if anyone else has had a similar issue with hardware on NI instruments and if anybody can shed any light onto this issue.
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