im a fellow ns6 user and had this happen to me also, but it really wasn’t a hardware problem. my 1st computer was a pc from like 2005 and the specs were just border line to run itch. had a gig of ram when they recommend 2 etc. i was due anyhow for an upgrade so i went Macbook pro 15inch late 2011 (bought it new) and I have yet to run into an issue with the computer. Now, numark supplies a pretty crappy usb 2.0 cable. For whatever reason, itch would just sometimes freeze and then not respond forcing a restart which sucks in front of a crowd. I knew it wasnt the computer, 75% it wasnt the ns6, so I swapped out the usb 2.0 cable from my buddies mixtrack pro and presto; no more issues. since then ive upgraded to an usb 2.0 with gold connections. problem solved. as far as cross fader, i bent mine upwards during transportation once and now it bleeds a tiny bit on the left side, but thats my fault. Ive called numark and the sell new tighter crossfaders for like $50 U.S. itch will act funny when the connection between the hardware and software are not in sync. Do you still have this crossfader issue? I recommend to swap out usb cords and if the problem persists, look to make sure your computer is in specs. if that checks out, contact numark, hold times are a little long but someone will answer, and have a tech help you troubleshoot it with you. this is free of charge to you. if that fails, i hope you bought an extended warranty from your retailer as I always do for electronics, and send it in if none of this helps. good luck bro!
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