Home 2023 Forums Digital DJ Gear A&H Xone 4D not initially detected in windows 8.1 each session.

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  • #2096651
    DJ Vintage
    Moderator

    Very odd behaviour. Have you tried hooking up to a different PC? Preferably another Win 8.1 PC and one running Win 7.

    If warming up is an actual factor (you can reproduce that behaviour on other PC/laptop), then my guess would be some kind of hardware issue in the mixer and it would be time to hand it in for service.

    #2097441
    Rick Dawson
    Participant

    same problems with my tower (amd 64 3500) as well as my laptop. (intel core i7)

    once I do get the mixer recognised, I can hot swap my mixer between both no problems.

    #2097581
    DJ Vintage
    Moderator

    It does appear to be temperature related (i.e. warm electronics in the mixer = faultless operation).

    My money would be on faulty electronics. Time to hand it in to the repair center, imho.

    #2098841
    Rick Dawson
    Participant

    ok… so the case can be cool, but it remains undetected till the electronics probably warm up (about 10 mins roughly) and the case is still cool.

    I have just put it on and had analogue audio from my tower (when listening to others sets) and about 10 mins later I put the laptop on and it was detected…

    so it’s a hardware issue.

    In the ticket I’ve had with Allen&Heath, they concluded to put it in for service.

    I will be taking it on Monday for service.

    #2099711
    DJ Vintage
    Moderator

    Keeps us posted on the outcome.

    #2102811
    Rick Dawson
    Participant

    I played a set Sunday evening (broadcasting on mixify as usual) and the digital side of it gave up on me. I then had to go fully analogue only (turning the soundcard off for all channels)

    as I use a NI Audio 10 with traktor, I just played on 4D only analogue mixing. (audio 10 into the 4D)

    I have taken the 4D to the service guy on Monday afternoon, phoned up yesterday afternoon (thursday), and he’d just got to opening it when I phoned.
    so I am waiting an outcome, if it can be fixed and how much it’s gonna cost.

    I played a set on Wednesday evening, where I switched the audio 10 (with my technics 1200mk2 decks still connected) to internal mixing in traktor.
    I used my iPad 2 with TouchOSC to control the mixer functions in traktor. (worked great)

    I did a fully (apart from 2 or 3 digital tracks to get started) vinyl trance classics set.
    so:
    2 Technics 1200mk2 decks, and an iPad controlling traktor for the mixer

Viewing 6 posts - 1 through 6 (of 6 total)
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