Pioneer Warranty Repair - Digital DJ Tips

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This topic has 6 replies, 5 voices, and was last updated 11 years, 6 months ago by Groovepunk.

Viewing 6 posts - 1 through 6 (of 6 total)

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September 11, 2014 at 7:08 pm #2055821

Robert Murray
Participant

I would call trading standards and ask for advice there mate.

September 11, 2014 at 9:53 pm #2055941

Marco Solo
Participant

Just mention one of those consumer rights organisations and it’ll be magically fixed within a week 😛

September 12, 2014 at 1:47 pm #2056321

Groovepunk
Participant

Thanks guys.

I think I’ll do a bit of research and defo call Trading Standards.

It’s such a shame, as Pioneer make some great gear and are a well regarded brand. Sadly their customer support falls well short!

September 12, 2014 at 8:07 pm #2056491

DJ Vintage
Moderator

They have wonderful customer support! If you spent over 5K on a club set and bought their 24/7 care pack 😀

But you are just a lowly, consumer, controller buyer who shopped the internet for weeks to find the lowest price. 😛

September 14, 2014 at 1:02 pm #2057092

Terry_42
Keymaster

Get the consumer rights party involved, they sue them till the end of time if they do not compensate you.
Had a similar deal with another brand I will not mention, but at the end of it I got the full price I payed back and some.

September 16, 2014 at 4:53 pm #2058361

Groovepunk
Participant

@DJ Vintage – I suspect you’re 100% correct!

@terry_42 – great idea. I’m looking into my options in that area. Hopefully something will work!
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