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Traktor S2 Mk2 keeps crashing

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  • December 26, 2013 at 3:25 pm #1022301
    DJ Vintage
    Moderator

    Do you have access to another computer? Might try updating it on that one?

    December 26, 2013 at 3:25 pm #1022302
    DJ Vintage
    Moderator

    Do you have access to another computer? Might try updating it on that one?

    December 26, 2013 at 9:09 pm #1022347
    David Hiorns
    Participant

    I do, will try that, thank you. I’m not entirely sure whether it is app (Traktor DJ) related, or Controller. I adjusted the iPad sound earlier and it seemed to work…will give it a whirl later, needs to work properly for NYE!

    January 5, 2014 at 2:20 pm #1023825
    David Hiorns
    Participant

    Well, I managed to get the unit working after hooking it up to my laptop and running the updates…worked like a dream for a week then….the tempo just dropped…I have a very very chilled out collection now! Traktor has a very chilled out approach to customer service, ie they don’t provide any…so, is this a faulty controller or operator error?! Any help greatly received 🙂

    January 5, 2014 at 6:25 pm #1023866
    DJ Vintage
    Moderator

    It’s weird. Why would it work for a week and then go down the dumps? And why would it turn down the speed. Does it show the correct bpm in the player and just sound a lot slower, or is the displayed bpm on par with what you hear? And would you say that all songs sound about the same PERCENTAGE slower?

    I am thinking that maybe for some reason the controller sends a (faulty) -x% pitch control midi signal?

    Can you get your hands on another S2 mkII, just for a test? Play with yours til you have the problem, then unplug, plug in the other one and see if you can reproduce the problem on the other S2.

    My money is still on a hardware (possbibly induced by the firmware version!) issue.

    But you’ll have to take some more steps to determine this for sure.

    Greetinx.

    January 5, 2014 at 11:36 pm #1023923
    David Hiorns
    Participant

    Thanks Vintage, you are really helping me unravel things! All songs are about the same % slower, although sometimes one deck starts off ok! The BPM displayed is less than what it should be. First couple of tracks can be manually adjusted, then the tunes slow so much as to be unplayable. All software is up to date, latest version of Traktor DJ, although I haven’t upgraded to iOS7 yet, as I’m not certain Traktor DJ has resolved the issues it had.

     

    January 6, 2014 at 6:48 am #1023967
    DJ Vintage
    Moderator

    Hey David,

    You are losing me here. All this time I was thinking you were using Traktor on a laptop, not an iPad. And since iOS7 doesn’t work on a PC/Laptop … 😀 .

    Somehow (be it hardware or software, although I keep gravitating to hardware as it seems to happen with several PC’s/laptops) your software seems to be getting a midi signal telling it to slow down, which it appears to do faithfully.

    Again, trying to get your hands on another controller of the same type would help in making sure it is indeed a hardware problem, in which case you can start the RMA procedure and get it fixed.

    Greetinx.

     

    January 6, 2014 at 12:36 pm #1023991
    NewportDJ Drew
    Participant

    You can access your previous versions of traktor(on pc). C-programfiles-nativeinstruments-tractor2-backup.

    Run an older version and see if it is, indeed the new update

    January 6, 2014 at 4:59 pm #1024044
    DJ Vintage
    Moderator

    Good tip.

    January 6, 2014 at 10:57 pm #1024111
    David Hiorns
    Participant

    Thanks guys, great advice, will advise on the outcome…

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